Returns and Refunds Policy

↩️💰 VMfoods – Return & Refund Policy

At VMfoods, customer satisfaction is important to us. Please read our return and refund policy carefully.

1️⃣ Since our products are natural / organic food products, returns are accepted only in eligible situations.

2️⃣ Customers can request a return or refund if:
✅ Wrong product received
✅ Damaged product received
✅ Product missing from the order

3️⃣ Customers must report any issue within 24 hours of receiving the order.

4️⃣ To process a return or refund request, customers should provide:
• Order details
• Product photos (if damaged/wrong item)
• Description of the issue

5️⃣ Refund requests may not be accepted for:
❌ Change of mind after purchase
❌ Incorrect address provided by the customer
❌ Delays caused by courier services
❌ Products already opened or used

6️⃣ Approved refunds will be processed to the original payment method used during purchase.

7️⃣ Refund processing time may take 5–10 working days, depending on payment providers or banking processes.

8️⃣ VMfoods reserves the right to review and approve return/refund requests based on the provided information.

9️⃣ Replacement products may be provided instead of a refund when applicable.

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📞 Contact Information

📱 Customer Support: 7007977529
📱 Alternate Contact: 8754492584

💬 Contact us for:
✅ Return requests
✅ Refund status updates
✅ Damaged product support
✅ Order issues and assistance
✅ General customer support